Back-up solution

The Contractor is expected to: • Review and analysis of the needs and proposed ways to establish a secure back up service; • Determine and propose a list of activities to establish the backup solution; • Prepare a financial offer and a road map to establish the Backup as a Service (BaaS). • The financial offer must be based on the current system but also must include the possibility to upgrade the storage capacity for the back-up, the UfM needs to know the price of an extra TB. The Contractor shall establish a secured backup system and provide all necessary facilities in the aim of having the Backup Solution, it includes: • Provision of the external datacentre. • Provision of the licenses and the software(s). • A maintenance and a support if necessary. • A documentation and a training on how to use the system for the IT personnel. • Launch of the solution. • Provide a detailed Service Level Agreement (SLA) on all aspects of the proposed solution.